Terms & Conditions

Introduction

Welcome to Skyfalke Cloud. These Terms and Conditions ("Terms") govern your use of our website and services, including but not limited to web hosting, domain registration, VPS hosting, email services, SSL certificates, and related services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all users of our services, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Service Description

Skyfalke Cloud provides various hosting and technology services including:

• Web hosting services
• Domain registration and management
• VPS hosting solutions
• Email hosting and Google Workspace
• SSL certificates
• CDN services
• Backup and disaster recovery
• Technical support and consulting

User Responsibilities

As a user of our services, you agree to:

• Provide Accurate Information: Provide accurate, current, and complete information during registration and keep it updated
• Maintain Security: Maintain the security of your account credentials and notify us immediately of any unauthorized use
• Comply with Laws: Use our services in compliance with all applicable laws and regulations
• Respect Others: Not use our services to harm, harass, or infringe upon the rights of others
• Payment Obligations: Pay all fees and charges associated with your use of our services

Prohibited Activities

You agree not to use our services for any unlawful purpose or to engage in any activities that:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Distribute malware, viruses, or other harmful code
• Engage in spam, phishing, or other fraudulent activities
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use our services for illegal content or activities

Payment Terms

Payment for our services is due according to the billing cycle you select. You agree to:

• Timely Payments: Pay all fees on time to avoid service interruption
• Billing Information: Provide accurate billing information and keep it updated
• Late Fees: Pay any late fees or penalties for overdue payments
• Service Suspension: Accept that services may be suspended for non-payment

Service Level Agreement

We strive to provide reliable services with the following commitments:

• Uptime: We aim for 99.9% uptime for our hosting services
• Support: We provide technical support during business hours
• Backup: We maintain regular backups of hosted data
• Security: We implement industry-standard security measures

Note: Service levels may vary by plan and are subject to force majeure events.

Limitation of Liability

To the maximum extent permitted by law, Skyfalke Cloud shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Our total liability to you for any claims arising from the use of our services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

Termination

Either party may terminate these Terms at any time:

• By You: You may cancel your services at any time through your account dashboard
• By Us: We may terminate services for violation of these Terms or non-payment
• Effect: Upon termination, your access to services will cease immediately

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Updating the "Last updated" date at the top of this page

Your continued use of our services after any changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Skyfalke Cloud operates, without regard to its conflict of law provisions.